Albion Place Surgery

01302 810888

Cantley Surgery

01302 534487

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

What is a carer? A carer is someone who provides regular unpaid help and support to another person (It does not include those who volunteer as part of a group ... [continue] Carers

Complaints and compliments

Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first. Where you ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. We accept patients form the following areas: DN1-1 DN1-2 DN1-3 ... [continue] How to register

Local information

Working Win Workingwin the Health-led Employment Trial is an experimental trial testing a new employment support service for people with a health condition. The trial aims to find out how good ... [continue] Local information

Named GP

All patients at The Burns Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Violent behaviour policy As an employer, the practice has a duty to care for the health and safety of its staff. The practice also has a legal responsibility to provide ... [continue] Violent or abusive behaviour

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