Albion Place Surgery

01302 810888

Cantley Surgery

01302 534487

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our admin team can help you decide which is the right person for you to see.


Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.


Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

Pharmacy Minor Ailment scheme

The NHS minor ailment scheme allows pharmacies to provide patients with medicines for free on the NHS, aswell as giving you advice and support about how to care for minor conditions yourself.

Anyone who doesn’t normally have to pay for prescriptions from their GP – for example because they’re under 16, over 60 or on benefits – is eligible for the scheme and will not need to pay for the medicine that the pharmacist suggests.

There are a number of Minor Ailments that can be treated by your pharmacist instead of visiting your GP, including;

Conjunctivitis                             Hayfever

Coldsores                                     Constipation

Fever                                              Fungal Skin Infections

Head Lice                                     Acute Pain

Scabies                                          Threadworms

Vaginal Thrush

You do not need an appointment you can go any time the pharmacy is open

Please note – Not all pharmacies deliver the minor ailments scheme so please check with your local pharmacy.


NHS 111

When your GP practice is closed and you need healthcare advice you can contact the NHS 111 service by phone or online (111 or www.nhs.uk/111) where you will be advised of the most appropriate service for your needs. Calls are FREE from landlines and mobiles. NHS 111 is available 24 hours a day, 365 days a year. Alternatively, you can access your local pharmacy for self-care advice or visit www.nhs.uk to find local services for your needs.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.


 


A&E

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.